Thursday, April 13, 2017

Could Collective Bargaining be Uberized?

William looks at his half peanut butter sandwich. It’s all he can afford to eat. His wife, Wilma, a nurse, will be eating the other half later today at her lunch break. The only one in the family who eats a whole peanut butter sandwich is Willy Jr. And, sometimes, right before payday, even little Willy goes hungry.

William and Wilma work hard, yet they can’t seem to make ends meet. William picks at the blister on his hand. It has been bothering him all day, as he’s been making widgets for his company, Widgets R’ Us. William has sent out hundreds of resumes, all to jobs he’s highly qualified to do. But, none have panned out. He’s thinking about choking his neighbor Bob, who just yesterday was telling him, “If you don’t like your job, just find another.” Just find another! That’s not so easy. Like many workers, William has tried to find another, but jobs are scarce.

Meanwhile, Peter Pennipencher is riding in his limo to Widgets R’ Us. He is the CEO. His job is to pinch everyone—workers, customers, the government; it doesn’t matter to Peter, as long as his company makes profit. That’s the only thing he’s hired to do—make profit for investors. If he does that in the short term, he gets perks on top of his multimillion-dollar salary. Right now he’s reading about a company that produces widgets overseas. They produce them cheaply, and it has Peter thinking about moving production overseas.

William is thinking it would be wonderful to unionize. But, he’s scared. He’s met Peter, and he knows Peter is heartless. He wouldn’t hesitate firing anyone who even whispers the word, “union”. Plus, William has been misclassified as an independent contractor, and word has leaked out that independent contractors don’t have the right to form a union. There have even been rumors about severe legal actions that would be taken against them. Peter is behind all the rumors. A union ruins his whole scheme. Just imagine workers wanting decent pay, legal protection under the law, and benefits? It would cut into the company’s profits—and his stock options.

Peter is using every option at his command to “uberize” his workers. What he wants is a highly skilled, highly motivated, productive workforce; but, he doesn’t want to pay for it. He’ll use every trick in the book to cheat his workers out of pay and benefits. It’s what he’s paid to do! He uses all kinds of apps, computer models, and technological resources to coordinate his workers and eliminate the need for as many people as possible. It’s one of the reasons why his workers are so overworked.

But, let’s imagine for a moment that William and the other workers are able to unionize. The biggest barrier to that is fear. But, what if technology takes fear out of the equation? What if technology allows the workers to band together, but to do it anonymously? Without fear of retaliation, unionization might happen at the Widgets R’ Us factory, but workers are also afraid of outsourcing. But, what if the same technology that allows them to unionize, also allows them to coordinate with other workers in the factories overseas? What if it also allows them to coordinate with other workers in the same industry? All of a sudden, Peter’s power over his workers would fade. Right now, Peter’s workers are afraid of him? But, what if the tables turned? What if Peter was afraid of his workers?

Let’s imagine for a moment that a software developer comes up with an app called Unionize. It allows workers to anonymously sign up for an account and use a fake name on its online discussion board. It has to have an anonymous discussion board. Peter will eventually sign up for an account, and it’s important he sees how many of his worker want to band together, and what they really think of him and the company. It helps to increase the fear he experiences. It’s also good for Peter to know that his workers are coordinating their efforts with others in the industry, and the factories overseas. This increases his apprehension and his desires to appease his workers.

The app allows workers to pick their company, job title, and industry. As more workers sign up, it begins to build a database—of workers, companies, job titles, and industries. It also shows workers how many other similar workers are wanting to unionize to better themselves. It could be a powerful tool.

Imagine new features begin to be added to Unionize. It allows workers to chose whether they are classified as independent contractors or employees. It also has algorithms that estimate if workers were being misclassified, and if it is highly probably, the app immediately notifies the proper tax and labor departments. Now, more power is being given to workers.

Now, imagine the app includes categories of things such as wages, hours worked per week, paid sick days, paid vacation days, paid personal days, percentage of profit sharing, and cost of health insurance. The app could allow workers to choose what they felt were fair amounts for each of these categories. And, the app could include what the workers were actually receiving in each of these categories. Over time, the app would begin to give a picture of an industry. This information gives power to workers.

Now, imagine workers could supply estimates of how many workers were being employed by their employer. The app could track and make all this data available to users in real time. It could even provide algorithms that could estimate when a particular company has enough workers interested in either forming a union or trying to improve worker pay and/or conditions. And, since the app already has information about wages and benefits, it could provide suggestions as to worker demands. Such an app could also calculate currencies worldwide to the home currency of each user, so it could give a global overview of an industry.

Because such an app could coordinate the activities of workers around the world in a particular industry, it could be useful for coordinating worker strikes; both locally and globally. Workers would now have the power to force an industry to its knees, and bring management to the bargaining table! And, they could do it anonymously.

Of course, then comes the rub. Someone has to show up at the table. And, those workers would face possible retaliation. So, let’s give the app another feature. Imagine it allows workers to nominate third party arbitrators—people who would represent the workers, but not be attached to the industry. The app could also allow workers to reveal their identities if they would like to be representatives of a company’s workers or an industry.


If someone could only uberize collective bargaining, it would be a tremendous tool in raising income and benefits to workers worldwide. Unfortunately, I don’t have the skills to develop such an app. But, if you have the skills, please take my idea and run with it. We’re living in an era where our standard of living is plummeting, and the only reason I can see for it is so Peter can live even larger than he’s already living. We need the power to return to the people.

Thursday, December 22, 2016

I Don’t Have Standard Students

            Auto manufacturers machine engine blocks to extremely tight tolerances. Each cylinder is exactly the same—not just for a single block, but for every block for that particular engine model. The reason why is obvious. They need the pistons to fit, and every piston for that particular engine is also exactly the same—machined to extremely tight tolerances. It’s one of those round-pegs-in-round-holes type of situations.
            Standardizing education is like machining engine blocks to tight tolerances. Some believe if the block is machined correctly, the outcome will be a smooth running learning machine. But, there’s a problem. Students aren’t like pistons. Each one is different. Some may fit the system like a glove, but some are a little more awkward—fitting like a foot in a glove. Or, even worse, some don’t fit at all.
            Suppose for a minute that auto manufacturers were no longer able to machine their pistons. Imagine they had to get all their piston from an outside source, and all the pistons were of various sizes. The only way they could make functioning engines is to start designing engine blocks to custom fit whatever pistons they had. The same applies to education. Bureaucrats have tried to mechanize learning, but in doing so, they haven’t followed a basic engineering principle. The peg must fit the hole!
            I am currently teaching online English classes to kids in China. One of my kids is a five-year old boy who is extremely energetic. Can you say ADHD? I knew you could! Now, imagine trying to teach English to this hyperactive little boy through an online system that resembles Skype. If I was in a face-to-face classroom, and had the freedom to teach him according to his learning style, I’d teach him English through calisthenics. J is for jumping jack: jump, jump, jump. P is for pushup: push, push, push. Today’s verb is run: run around the building, run around the building, run around the building. After he reached the point of exhaustion, I’d drag his little limp body to a desk and enjoy the 5 minutes of complete attention he’d give me until he fell asleep. Then, I’d go take a nap—a long nap, because this kid is exhausting!
            What do the “rules” of education say? They say when you’re teaching someone something that is new to go slowly—very slowly. The training the company I’m teaching for taught me to go very slowly for young kids. My thousands of hours of experience in the classroom say the same thing. We keep machining those cylinders that say, “for new material, go slowly—very slowly!” Now, I challenge you! Try to hold the attention span of a hyperactive, five-year old boy by going S-L-O-W-L-Y! I’m going S-L-O-W-L-Y, and all I see on my monitor is this kid crawling all over his room—jumping on the bed, showing me his feet (don’t ask me why, because I don’t know), playing with whatever toy he has in his hands, drinking his juice, . . . well, you get the point!
            Today I was teaching him the letter T—yeah me! Instead of going slowly, I instead tried speeding things up. Instead of, “T is for t-a-b-l-e” and then cupping my ear and waiting while he dances around the room, I sped it up and turned it into a little chant. Yes, I was being a little cheerleader with little dance moves and everything! “T is for table! T is for table! T is for table! T is for table!” While I wasn’t completely successful, because he has the attention span of a gnat, at times he starting parroting my cheers. High-speed, energetic chants seemed to work better than slow speed, patient conversation. Maybe this student is just a high-speed, energetic piston, and in order to reach him, I have to give him a high-speed, energetic cylinder. Today I broke the rules and I think it may have been the most successful lesson I’ve had with this kid in a long time. Sure, his attention faltered after about 15 minutes into his 25-minute lesson, but 15 minutes of decent attention was a miracle. Yes, I’m not an ordinary teacher. I’m a miracle worker! His attention did start to refocus near the end of the lesson as well. After class, I went down to the lake and was walking on water! Yes, I’m that good!

            Before we declare me a miracle worker, maybe I’m not the second coming. Maybe I was just following a basic principle of engineering—that the hole must be the right size for the peg. I don’t have any standard students. So, why does everyone want to keep forcing me to standardize education?

Monday, October 31, 2016

The MLB Replay Review Rules Need Changed

            The biggest game-changer in baseball may be an improper strike called by an umpire. Games 2 and 5 of the current World Series have proven the point. Cubs’ pitchers have been given a much wider strike zone than Indians’ pitchers. The Indians have had walks that have been turned into outs by a horrendous call by the umpire. They have had to swing at pitches outside the strike zone, for fear the umpire would call what was clearly a ball a strike. Even an honest Cubs’ fan would have to admit that the called strikes in these two games have been more than suspicious. One can only conclude that either someone has paid the umpires to tilt the game in favor of the Cubs, or that someone is paying the umpires to extend the series for advertising dollars.
            Of course, one may conclude I’m just a jilted Indians’ fan, but that conclusion doesn’t measure up to scrutiny. The Cubs pitchers have been given several called strikes that were actually grazing the corner of the batter’s box. Yes, believe it or not, they were that far outside the strike zone and were still called strikes!
            This has not been a situation of borderline pitches being called. Certainly there have been those calls, for both teams, and one could argue those calls either way. No, that’s not what I’m talking about. I’m talking about two separate strike zones that have been called—a regular strike zone for Indians’ pitchers, and a significantly widened strike zone for Cubs’ pitchers. In game 2, it likely didn’t make much of a difference. Cleveland was outplayed that game. But, last night, in a one-run game, all those extra unearned outs the Cubs were given were likely the difference between who won the game.
            Major League Baseball should change the rules to allow a manager to challenge a called third strike. They should also use ball-tracking technology and a review board to rate an umpires’ proficiency calling balls and strikes. Those umpires that don’t make the cut, will be given their walking papers. If a home plate umpire’s proficiency is below 90 or 95% in any playoff game, then they cannot officiate for the rest of the post season. I suppose the only way things could be worse is if baseball hired former NBA referee Joey Crawford and put him behind the plate.

            Well, at least the series is heading back to Cleveland. So, we won’t be playing in that joke of a ballpark called Wrigley Field. Yes, I called it a joke. Who designs a stadium with a brick wall just inches outside of the foul line in the corners? Plus, I won’t have to hear another ridiculous rendition of “Take Me Out to the Ball Game”. If the Indians are just given mediocre officiating the next two games, they will beat the Cubs. Until last night, the Cubs showed no heart. Over the series, they’ve been outplayed in all aspects of the game. Let’s go Tribe!

Tuesday, July 26, 2016

Mission Without Hierarchy

            The professor crashes through the door and throws his coffee mug across the faculty breakroom. “Oh, these students! These students are killing me!”
            “Whoa, whoa. Calm down, Joe. What’s wrong?”
            “I pour my energy into the classroom, and what do those useless slugs do? They just sit there! Passive little pains in the, . . .”
            “Asterisk is the word you’re looking for.”
            “That wasn’t the word I had in mind!”
            “Just once, I’d like them to bring the same passion to the topic that I do.”
            “It’s never going to happen, Joe.”
            “Well, why not?”
            “These kids these days. They’re just not leaders.”
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            A pastor is crying in his office. It’s been a tough week—three funerals, a wedding, and VBS. “Oh, those kids. Somedays I hate those kids! Some days I hate all my congregants!”
            “What’s wrong, John?”
            “Um, . . . oh, . . . um, I didn’t know you were there.”
            “Yep. I’m right here. Being your assistant pastor, we share the office.”
            “Why? Why can’t our members bring the same passion to the church that we do?”
            “You know many of them are working hard to help build the ministry.”
            “Sure, sure. But, the weight of everyone’s burden always falls on us. And, as senior pastor, it always seems to roll up hill. Everyone looks to me to carry their burden. Why can’t they carry their own? And, why can’t they carry each other’s? Why’s it always fall on me?”
            “It’s just the day we live in. No one is a leader anymore.”
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            The creative director closes the door of his office. “Why? Why can’t these people come up with ideas? Do I have to do everything around here?”
            There’s a rap at her door. “Who is it?”
            “It’s me, honey.”
            “Come on in.”
            “You looked stressed. What’s wrong, beautiful?”
            “These people are driving me crazy.”
            “Well, that’s what people do.”
            “Once! Just once, I’d like them to bring the same creativity to a meeting that I do. Why? Why can’t they do that?”
            “I guess there’s just a lack of leadership in the advertising field.”
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            On the surface, it seems like there is a lack of leadership. But, maybe that analysis is flawed. Maybe the problem is there is too much leadership. Seems like a weird thing to say, because anyone that’s been a leader at any level knows the torment in the preceding examples. They’ve been there. They’ve lived it.
            Let’s begin by how people normally defined leadership. A leader is someone that has followers. Leadership is setting the direction—creating a vision that others will execute. In our Western mindset, we tend to view leadership in an over-under relationship. The leader is the head—the top, the chief, the Big Kahuna that makes the Big Decisions. Followers are the employees, the students, the little cogs that do the small chores.
            Behaviors are merely an outgrowth of the roots of self-perception. Followers perceive themselves as the little cogs. As long as that perception exists, they simply won’t have the same gumption as the leader.
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            Two lovers sit on the park bench, fingers intertwined. It doesn’t have to be lovers. It could be a student and teacher talking in the cafeteria. Or, a clergy and laity having lunch after service. Or, a boss and employee having a chat by the water cooler. The relationship will ultimately be defined by how each person views and treats themselves and the other person. In order for both parties to bring the same energy to whatever topic at hand, both parties must view themselves as a person of great energy, enthusiasm, abilities, and worth. Low self-worth never produces positive energy.
            Other conditions must also exist. Both parties must view the other person as an equal. And, both parties must treat the other person as an equal.
            As we go back to our initial scenarios, here is where the problem begins. People in authority want their way—the final say, the last word, the power of veto. But, they also want those underneath them to bring the same energy to the table as they do. They want an inequality of authority, but an equality in terms of both parties taking ownership. But, inequality and equality mix as well as oil and water.
            I used to teach college. I wanted an equality in ownership—with my students bringing the same energy to the table as I did. I didn’t want to poke, prod, stand on my head, and bend over backwards just to pull effort out of them. Honestly, I didn’t even want an inequality of authority. I’ve taught outside the classroom, where I was merely an equal with others. That type of teaching is so satisfying. But, inside the higher education system, I could never have that satisfaction. There came a point where I had to assign a grade, enforce an attendance policy, or tell a disruptive student to quiet down. The system was a hierarchy, with some people above others, and some people below others. In a hierarchy, the system dictates an inequality of authority. This always leads to an inequality of effort. I’m going to use the term “exertional ownership”. By that, I mean someone that is fully engaged—both psychologically as well as physical and mental effort. It is possible to exert effort without having one’s heart in it, and the lack of psychological engagement always eventually leads to apathetic performance.
            It is possible to increase effort through reward and punishment. However, this never produces maximum involvement. Because such systems increase fear, they wreak havoc on the creative process. Fear puts the brain into flight or fight, and under such conditions, the brain’s focus is on survival—not creativity, innovation, or even maximum effort (because survival dictates conservation of resources).
            I’ve only been involved in two settings that approach the ideal of equality of authority combined with the equality of exertional ownership. One is a writer’s group I’ve been involved in over the last couple years. The increase in creative output I’ve seen from the group has been enormous. The environment is fertile for growth—and, growth is happening quickly.
            The other setting I’ve seen is in a small, house church I’m involved with. I’ve never experienced spiritual growth as quickly as I am with this group. It’s a fertile environment, and great things are happening.
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            Let’s say I decide to teach a college class in the future. I walk into the classroom, and I renounce all my authority. Say I let students decide what they’re going to do, how they going to do it, and how the grades will be assigned. I then walk out and never return until the final day of class. What will happen? I can say with a great deal of certainty, that on that final day of class, no one will be in the classroom. No one will have written any papers. No projects will have been completed. No group presentations will have been performed. And, I’m going to be having a less than cordial conversation with the dean.
            Imagine if the pastor or creative director were to try the same thing? If we remove a person of authority, people turn into directionless Jell-O. Is it because people don’t have any internal drive? No! We could do the same thing with two-year olds, and things would happen! Two-year olds exercise exertional ownership over their environment—often in destructive, self-serving ways, but left to their own devices, they do have an internal drive! A two-year old is an example of someone who combines exertional ownership with a desire for authority.
            What happens to the two-year? Over time, they lose their exertional ownership. Anyone who teaches college freshman knows what I’m talking about. What a college freshman really wants to know from their professor is, “What do you want me to say, and how do you want me to say it.”
            Our Western society constantly puts people into hierarchies—over/under relationships, where most attempts at equality of authority are squashed. Attempt to deal with your boss as an equal—in an honest, open fashion, and you’ll likely see the door. Try to do that with a member of the clergy, and you’ll likely be looking for a new congregation. Try to do that with your college professor. He might be open to some of your ideas, but the system doesn’t allow complete equality. Society constantly puts us in the position of being under as opposed to being equal. A two-year old fights it. A five-year old fights it. But, by eighteen, most either conform or are headed to prison.
            There may be certain situations where inequality in authority is necessary. A young child that doesn’t submit to their parents may end up burnt, bruised, or even dead. “Don’t play in traffic!” If a building is burning, I’m going to listen if a firefighter barks an order at me. There are times where one person knows more than the other, and the less-knowledgeable person is wise to heed instruction. I mention this, because I know how people will react when I make the argument I’m making. Rather than considering what I’m saying, they’ll try to push me into an extreme position that doesn’t see any use for authority. I’m not promoting anarchy. However, as a whole, our society is far too dependent on hierarchal organizations and relationships.
            Over time, too much hierarchy ends up producing an unhealthy addiction to leadership. People become dependent on someone else telling them what to do, and when separated from that, don’t know how to act. It’s the authoritarian equivalent to the Stockholm syndrome.
            Our society doesn’t have a lack of leadership. It has too much leadership—at least if leadership is defined in over/under relationships, with the corresponding concepts of leaders and followers. Too much of this kind of leadership has produced a society that as a whole view themselves as followers.
            Groups and organizations can exist and thrive without hierarchy. In facts, groups and organizations are often capable of far greater accomplishments when hierarchy is removed, but there are caveats. That state of existence is impossible without both an equality of authority and an equality of exertional ownership.
But, here’s the rub. Groups and organizations cannot exist without leadership. People need to take charge to get things done, and others must follow. This might seem contradictory to what has previously been discussed, but it’s not.
Let’s assume for every task a group must complete, or obstacle they face, there is always one person in the group that is the most capable of understanding that situation. The logical conclusion is the most knowledgeable person needs to lead. Here’s what’s important to understand. Since situations change, it isn’t always the same person. In one situation, it might be Joe. In another situation, it might be Brittany. For another situation, Susan may need to step forward. But, how do we know who is most qualified? Each person must have a great deal of self-awareness (knowing strengths and weaknesses), and each person must also deeply know the other people in the group. A group without hierarchy cannot accomplish much unless deep relationships exist between the members. Without this deep relationship, no one can know who should lead or who should follow in any given situation.
Can you see this type of leadership is far different than hierarchical leadership? Hierarchical leadership is authority based on a position. Hierarchical-less leadership is authority that is situational—based on the talents of the group, and the needs of the situation. In this type of group, over time, everyone ends up exercising authority and also submitting to authority, so there is equality.
I’ve been involved in two settings where I’m seeing things approach this ideal. Both of the groups I’ve been involved in have been extremely fulfilling, and both have seen great growth. But, do these groups just happen? Or, can they be created?
Let’s say ten people were randomly thrown together to start a group. To give myself a fighting chance, let’s say these people all shared similar interests and a common purpose. Maybe they all enjoy writing and want to publish their writing. Given those ten random people, could I achieve my ideal, hierarchical-less group, where everyone shared: equality in authority, equality in exertional ownership, self-awareness, and a deep relationship with others so we all knew our strengths and weaknesses? It’s pretty obvious the relationship part of the equation would take some time. So, let’s say two years pass. Everyone is good friends. We all like each other, and we all know each other’s talents. Will the magical group all of a sudden appear? In ninety-nine cases out of a hundred, the answer is a resounding no!
There are two pulls that will lead the group to hierarchy. One is selfishness. People want to be in charge. The second pull is the unhealthy addiction to leadership. Let’s start with the second one. As a teacher, I’ve dealt with that one more frequently.
Let’s remember that behavior is an outgrowth of the roots of self-perception. People develop an unhealthy addiction of leadership, because they view themselves as a lesser cog. The way to change that is to see them through other eyes. I must look past the externals, and see the hidden gems (gifts, talents, personality traits) within each person that makes them special. I must nurture those gems—by speaking them, encouraging them, and challenging them. I must see people not for who they are, but for their most glorious potential. And, I must love them—not a directionless love, but a love that shepherds them towards that potential. Until the members of the group begin to view themselves through the eyes of their most glorious potential, they will never see themselves as worthy of equality in ownership. Correcting the unhealthy addiction of leadership starts and ends with love.
Dealing with equality of authority is more difficult—particularly when one wants power. It also requires love. The Napoleon in the group is also capable of glorious potential. I must see, express, nurture, and love them to that potential. Sometimes love is enough to melt their heart. Sometimes the person needs to be asked to leave—or, in the worst of cases, forced to leave. This is never ideal and should always be the last resort, but sometimes there’s no way around it.

As I describe the mythical hierarchical-less group or organization, it does break my heart. I’ve only seen anything approaching what I’m talking about twice. And, in both cases, there was a synergy, creativity, and potential that is so far beyond anything that I’ve seen exist within hierarchies. Honestly, I want to create such groups and organizations. But, here’s the rub. I can’t create the magic. Once I try to create it, I’m trying to control others, and inequality of authority begins to creep in from my end. The best I can do is become a person of such great love, that barriers begin to break. I must become a person that views others—not just as equals, but through the lens of God—seeing people not just for who they are, but for their glorious potential. I must know myself—with a deep understanding of both strengths and weaknesses. I must form deep relationships with others—loving them unconditionally. Hierarchical-less groups and organizations aren’t something we create. The best I can do is become a catalyst—and, when the right conditions exist, the spark will ignite.